Telesales/Outbound Sales Advisor

October 16, 2023

Job Description

Title: Telesales/Outbound Sales Advisor

Salary: £40-£45k OTE!

Location: Wrexham 

What we do:

We are the UK’s #1 outsourced communications provider, combining technology and brilliant people to capture every opportunity and deliver world class customer service to businesses of all shapes, sizes and sectors.

The role:

Good news! If you’re great at building rapport with business customers, can have brilliant conversations regarding their needs and can ask the right questions to find the best solutions for them, then look no further – this role is for you.

The perfect person will be someone who wants to grow in an environment where you have every opportunity to smash your KPI’s/targets and contribute to Moneypenny’s success.

Key responsibilities:

  • Drive outbound telemarketing sales calls, emails and social media activities to identify prospects
  • Generate and qualify leads by engaging in conversations to understand their business needs and challenges
  • Build and maintain a pipeline of potential customers, managing leads in Salesloft & Dynamics, and providing reports on activities and progress.
  • Educate leads about our products/services and how they can provide solutions for specific challenges and needs
  • Continuously strive to meet or exceed key performance indicators (KPIs) and appointment setting targets.
  • Find new business – Execute BDM-led activity to proactively research, identify and win new clients
  • Become an industry expert – have in-depth knowledge of all products and services, complete research to support the Sales team in staying informed on industry trends, competitor activities and market dynamics
  • Nurture partnerships – Play an active role in maintaining our network of affiliates and referrers
  • Demonstrate competency using CRM systems – Provide accurate forecasting, sales pipeline management
  • Be a brand ambassador – Demonstrate a strong presence on social media to support our growth. Be comfortable networking and forming connections at formal and informal social events

The person:

  • Have a love and passion for sales!
  • Commercially minded; considers the bigger picture and has a clear understanding of how the business works.
  • Results-orientated and resilient, knowing what’s important and which steps you need to take to achieve success.
  • Demonstrates impeccable and highly professional written and verbal communication skills, applying these, alongside strong relationship building skills, when dealing with clients to ensure thorough understanding of their business needs and how we can support them
  • Target driven, focused on achieving goals and tenacious in your approach.
  • Be a Moneypenny brand ambassador, with strong knowledge on our product suite and the value they provide for clients.
  • Ability to influence the customer through approved sales techniques and going the ‘extra mile’.
  • Quickly adapt and embrace change – Thrive in a fast-paced environment with changing priorities
  • Full, clean driving license

The package:

  • Permanent contract, working 37.5 hours per week Monday to Friday
  • Flexibility to work from our spacious, state-of-the-art offices and the ability to work from home
  • Competitive base salary of between £24,870 – £30,000 DOE
  • Great commission structure, potential £40-£45k OTE!
  • 25 days annual leave plus bank holidays
  • Mental health support (Employee Assistance Program) with access to an onsite mental health counsellor
  • Access to our brand-new wellbeing room to help enhance your physical and mental wellbeing
  • Access to a 24/7 Doctor line
  • Comprehensive training and where desired, long-term career progression across the business
  • Free breakfast & subsidised meals
  • Free onsite gym access
  • And did we mention our epic parties? We know how to celebrate in style!