Be part of something amazing
Come along to our Recruitment Open Day on Saturday, 18th November
11am - 1pm
Allow us to introduce ourselves
Moneypenny is the leader in outsourced calls, live chat and more, delivering countless brilliant conversations on behalf of our thousands of clients across the UK and US. Sure, we’ve got the very best technology to handle calls and chats seamlessly, but there’s no doubt about it: we wouldn’t be where we are today without our people. We’re proud to be renowned for the personal service we provide to clients, and it all starts with YOU!
Our story so far
To get a true feel of who we are, we’re taking you right back to the beginning – here’s just some of our biggest milestones yet.
Based above Schwarz Opticians in Wrexham, we hire our very first PA, Lynn, to take calls for local clients.
As our team grows, we move to a bigger premises on Wrexham Technology Park.
Larger businesses ask us to support them with calls, and our Outsourced Switchboard service is born.
We receive the prestigious Queen’s Award for Enterprise.
We’re listed in ‘The Sunday Times 100 Best Companies to Work For’ for the first time.
We branch out to the US, opening our first office in Charleston, South Carolina.
Our fourth time recognised as a 'Sunday Times Best Company to Work For' sees us land within the top 5.
Designed entirely around our team, we move into our state-of-the-art HQ in Wrexham.
Fifth time around, we achieve another top 5 listing.
Ever-growing demand & tech advancements sees us launch our Live Chat provision.
We make our first acquisition, as the company formation specialists, MadeSimple, join us.
Over in the US, we’re delighted to welcome VoiceNation and Ninja Number to the Group.
We bring the whole US team under one roof in our unique office in Atlanta, Georgia.
The Group continues to grow as Alphapage joins our family of brands.
It’s official. Our own team vote us as a Great Place to Work (we’re still not over this).
Who we are at heart
Meet your teammates
Whether you’re looking for a role as one of our PAs answering calls, a marketeer or an IT expert, we’re sure you’ll fit right in.
Here for you every step of the way
Want to work for a company who can help you expand your skill set and feel fulfilled? We make it a priority to create lots of opportunities for everyone to grow their careers, by offering a range of learning and development courses for you to take advantage of. Plus, we’ve free qualification, apprenticeship and graduate programmes available, so there really is something for everyone.
I learnt that opportunities are there for the taking when you're positive, work hard and do what's right.
Sam McNulty, Key Account Manager
What life here looks like
We may be a team of over 1000 in the curvy white building next to the A483, but we’ve never lost that small business feel. We celebrate our differences and look out for one another like a family. There’s cake on birthdays. Eggs at Easter. When it’s time to work, we pull together as one and give 110% – but that doesn’t mean we don’t know how to have fun along the way! From Christmas food markets and free-to-use kayaks, to summer parties at Chester Races and Mr Whippy ice creams, there’s never a dull moment.
Perks with you in mind
When you join Moneypenny, you have our unwavering support both here and at home, because we get that everyone has real lives that don’t just revolve around work. Our benefits are designed to help with the everyday, and help you make the most of your free time.
Free on-site gym & fitness classes
Free fruit, breakfasts & subsidised lunches
Free wellbeing sessions & designated wellbeing room
Free Employee Assistance Programme (EAP) with support for your family too
Free qualification & learning development programmes
The most epic parties
On-site pub (The Dog & Bone) with plenty of event nights
Refer a friend bonus & discounts on everyday home life expenses
Tonnes of activity groups: from our book exchange club to our football & netball teams
Doing our bit for the community around us
We’re nothing without our people and the landscape we live in, which is why we’re always doing what we can for our community and local environment. Come help us be a positive force for change in our local area and beyond.
Ready to apply?
Come join us
Four steps to your dream role
Call us, request a callback, apply online – whatever works for you, so we can get the ball rolling.
Have a quick, initial chat over the phone with us – it’s the perfect way for you to find out a bit more.
Join us for a skills assessment at our Wrexham HQ and spend time with
Time for your in-person interview, no nerves necessary; we’ll have plenty of tea (or coffee) ready!